Privacy Policy

1. Information on the collection of personal data

Below, Aletruny would like to inform you about the processing of personal data when you use our website. Personal data is all data that relates to you as a person, e.g. name, address, e-mail address, user behavior. In this way, we would like to inform you about our processing procedures while complying with our legal obligations, in particular the EU General Data Protection Regulation (GDPR).

2. Processing of personal data when visiting our website

When you use the website for informational purposes, i.e. when you only browse the website without registering and without providing us with any other information, Aletruny process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Article 6 (1) f GDPR:

(a) IP address

(b) Date and time of request

(c) Content of request (pages visited)

(d) Amount of data transferred per request

(v) Browser

3. Processing of personal data when you contact us or register for an account

When you contact us by e-mail or via a contact form, Aletruny will store the data you provide (your e-mail address, name and telephone number, if applicable) in order to answer your questions. When you register for a customer account with us, we only collect information that you voluntarily share with us. This data may include:

(A) Your first and last name and, as appropriate, your title or user name

(B) Login data: your email address and a password of your own choice

(C) Your contact details, such as your name, postal address, telephone number, fax number, email address

(D) Any further information you may share with us about yourself and your interests

4. Processing of personal data when you purchase goods from us

4.1 Purchase information

If you order goods from our online shop, Aletruny collect your purchase data. Depending on the type of purchase and processing status, the purchase data may include the following information:

(A) Details of the purchased goods (name, price, model, etc.)

(B) Order number

(C) Shipping and billing address

(D) Delivery and payment status, such as "completed" or "shipped"

(E) Information and communications related to the purchase (such as complaints and messages to customer service)

(F) Return status, such as "in progress"

(G) Information on service providers (such as shipment numbers for parcel services)

4.2 Payment details

Aletruny offer you various payment options - in particular [credit card], [PayPal]. We collect the payment details you provide to execute the payment. We receive further payment details from external payment service providers and credit agencies with whom we work to execute payments and perform credit checks. We only forward to our payment service providers the information necessary to process the payment.

Payment details include:

(A) Billing address

(B) Preferred payment method

(C) IBAN and BIC or account number and sort code

(D) Credit card information

Payment details also include other information directly related to payment processing and credit checks. This applies, for example, to information used by external payment service providers for identification, such as your PayPal ID if you pay with PayPal.

5. How is my personal data protected?

Aletruny use cookies to ensure the security of your personal data.

6. Cookies

6.1 General information about cookies

Aletruny may use cookies, tags, web pixels and similar technologies to automatically collect information about our services. Cookies or tags are bits of code that allow our technology partners to collect information that does not usually directly identify you. Where required by law, we will ask for your consent before using cookies or other tracking technologies. The information in this section describes our use of cookies and your ability to control the use of cookies for advertising-related purposes. As described below, we do not use cookies or similar tracking technologies to process your personal data unless they are strictly necessary cookies or you opt-in (i.e. consent) by using the cookie banner or consent manager on our website. You can withdraw your consent or update your preferences at any time by clicking on the "Manage Cookies" link in the footer of the website.

6.2 Cookies.

Cookies are small web files that a website or its provider transfers to your device's hard drive through your web browser that enables the site's or provider's systems to recognize your browser and remember certain information.

In general, we use first-party and third-party cookies for the following purposes: to make our Services work properly; to provide a secure browsing experience while you are using our Services; to collect passive information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.

6.3 Your Choices

You can manage browser cookies through your browser settings. The "Help" feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies expire. If you block all cookies in your browser, neither Aletruny nor third parties will transfer cookies to your browser. However, if you do this, you may have to manually adjust certain preferences each time you visit the website, and some features and services may not be available.

7. Your rights
Your rights to us as a data controller

You have the following rights to us as a data controller with respect to personal data relating to you:

(A) Right to be informed,

(B) Right to rectification or deletion,

(C) Right to restriction of processing,

(D) Right to object to processing,

(E) Right to data portability.

(F) Right to withdraw consent (if consent is the basis for data processing).

8. Changes to this Privacy Policy

Further improvements to our website or changes in legal or regulatory requirements may require amendments to this Privacy Statement. Therefore, Aletruny encourage you to re-read this Privacy Statement from time to time.